Central Virginia
Thomas Jefferson Planning District Commission
Regional Transit Partnership (2017-2025) Meeting 12/8/2022
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Regional Transit Partnership (2017-2025) Meeting
12/8/2022
Attachments
Dec 8 RTP Agenda Packet.pdf
SPEAKER_05
00:00:13
and the Chinese movement.
00:00:24
Listen, do we have four?
SPEAKER_11
00:00:27
I'm just looking.
00:00:30
It doesn't look like we did.
00:00:34
We have to mark the same gallon.
00:00:39
We need another four.
SPEAKER_10
00:00:41
No, we don't need it.
00:00:45
So we have four?
00:00:48
Yeah.
SPEAKER_03
00:00:50
Okay.
SPEAKER_10
00:00:53
Wait, wait.
00:00:56
Let's put it down a little bit.
00:01:02
Okay, yeah.
00:01:03
Kristen, can you hear us?
00:01:32
Stephanie, can you hear us?
00:01:42
Yes.
00:01:44
Thank you.
SPEAKER_02
00:01:45
It is four o'clock, so I'm going to ask everyone to join us in a second.
SPEAKER_10
00:01:57
You do have a quorum, I think, Lucinda, so we're going to have.
00:02:00
All right.
00:02:02
We do not, we don't have any one that we need to approve to be submitted.
SPEAKER_11
00:02:19
There's no, Shermaine, Shermaine, I'm going to prevent her from getting on the table.
SPEAKER_10
00:02:29
So we would need to approve to send in all of our voting members, right?
00:02:36
Just trying to think.
00:02:52
And...
00:02:53
I'm sorry, all of you.
SPEAKER_11
00:02:56
Charmaine has aged backwards.
SPEAKER_10
00:02:58
So Charmaine is not a voting member so we do not need to prove why should we want to make sure she's there.
00:03:11
Hello.
00:03:24
All right, so I'd like to call the meeting to order.
00:03:31
I appreciate everybody being here.
00:03:34
Let's go around to our introductions like we always do.
00:03:39
Garland, I'm going to leave you on the left and start with you, if you don't mind.
SPEAKER_03
00:03:44
Garland, Director of the Southern Air Channel.
SPEAKER_07
00:03:47
Debbie, John.
SPEAKER_10
00:03:49
John Warren, John Warren, Representative.
00:03:51
Lucas Haynes, John Urban, Representative.
00:03:53
Donna McKeel, Albemarle County.
SPEAKER_11
00:03:57
Can you hear me?
SPEAKER_10
00:04:02
I can't hear you.
SPEAKER_05
00:04:04
Hold on just a minute.
SPEAKER_10
00:04:17
The audio is coming through for me.
SPEAKER_11
00:04:44
Lucinda Shannon, Charlotte Scott, Adam Rommel, and Julia Monteith.
SPEAKER_10
00:04:48
Christine.
00:04:49
Christine Jacobs, Julia Monteith.
00:04:51
Excuse me.
00:04:52
That's okay.
00:04:53
You can introduce yourself.
SPEAKER_03
00:04:54
I'm Brian Banks, New Charlottesville City Council.
SPEAKER_10
00:04:56
And I'll switch to my backpack here.
SPEAKER_07
00:04:58
So, I'm Nate Charles Perry, Chairman, Ben Chambers, and Richard Andrews, City of Charlottesville.
SPEAKER_10
00:05:03
That's Richard Allen, I'm Brian.
SPEAKER_07
00:05:06
I'll never be in front of the platform.
SPEAKER_11
00:05:09
Eric Haines, I'm Sharon Haines.
00:05:11
I'm Katie Thomas.
SPEAKER_10
00:05:13
And before you alarm us, take your coat off.
00:05:17
Would you please introduce yourself?
00:05:19
My name is Warren.
SPEAKER_11
00:05:19
There you go.
00:05:21
Thank you, Michael.
00:05:22
Appreciate it.
SPEAKER_10
00:05:22
Now, let's go to the booth on Zoom to introduce my friend.
SPEAKER_04
00:05:27
I can see you.
00:05:30
I'm Lorraine White with Albemarle Transportation.
SPEAKER_10
00:05:33
All right.
00:05:34
And Wood.
00:05:39
I think Wood is there.
00:05:40
Is he now?
00:05:41
He seems.
00:05:43
and Steve Wood.
00:05:45
Maybe he's not.
SPEAKER_00
00:05:46
We've had some PRPT.
SPEAKER_10
00:05:49
There you go.
00:05:50
And who else is up there?
00:05:52
Peter.
00:05:53
We'll introduce them as we get to them.
SPEAKER_08
00:05:56
OK, then we can go that way.
SPEAKER_10
00:06:00
So I think we're all right.
00:06:03
OK, good.
00:06:05
With that, we have an agenda before you.
00:06:08
And I would then make a motion to approve the agenda.
00:06:14
Ryan has been moved to approve.
00:06:18
Is there a second?
00:06:19
Second.
00:06:19
Becca has seconded.
00:06:20
All those in favor please say aye.
00:06:22
Aye.
00:06:24
Any opposed?
00:06:25
Any abstentions?
00:06:26
All right.
00:06:27
And you had in your packet our last meeting minutes from October the 27th.
00:06:34
Did anyone note any matter edits or anything that needed to be addressed in the minutes?
00:06:41
If not, I would have made a motion to approve the minutes.
00:06:46
Thank you.
00:06:47
How is a motion to second?
00:06:50
Be as they could say.
00:06:51
All those in favor, please say aye.
00:06:54
Aye.
00:06:55
Any nays?
00:06:57
Any abstentions?
00:07:00
All right.
00:07:01
I think we have our minutes approved.
00:07:03
We're moving right along.
00:07:06
Well, Senator, do we have any one from the public?
SPEAKER_08
00:07:10
If you are online and would like to participate in a public comment, please raise your hand using the Zoom feature at the bottom of the screen.
00:07:22
No, you're going to only see the panelists.
SPEAKER_10
00:07:25
We're looking at other attendees in the background.
00:07:32
All right.
00:07:33
Okay.
00:07:34
Then we are ready to begin our first presentation of the afternoon, which is the frictional area mobility system.
00:07:46
And they're actually pretty excited about this, but as I understand, this is something that
00:07:55
We had talked about from the very beginning of establishing the Regional Transit Partnership was to figure out a way to get all of our transit systems under the same, I don't want to say this, so that to the community we look like we're one system, right, in that they can interface
00:08:19
if they need a transit provider without having, you know, to jump or to cab or when they want to move someone's system, you know, to have to access them separately.
00:08:30
I think is that fair, Christine?
00:08:31
Do you want to go on?
00:08:33
I don't want to lose another word, Christine?
SPEAKER_11
00:08:35
Yeah, so there's a federal program called 5310, and the purpose of the program is to augment
00:08:52
and they do that through coordination and providing capital for expenses and also part of it can be mobile management.
00:09:03
So I used to provide the mobile management services and they asked us if we could apply for it because we're a regional agency and we're not providing direct transit services.
00:09:15
It made sense for us to do that.
00:09:18
and so we're looking at, we talked to TRPT about it and they suggested that we look at it about the End-of-Grap and its regional co-building management program and do something similar to that.
00:09:33
So we've got with Grap again and Christine is super helpful with providing us with information and helping us
00:09:41
with our application.
00:09:43
So we wanted to have her come and talk with you about their program and how they started and so that you have a better understanding of mobility management and what we could do in this region with that funding.
SPEAKER_10
00:09:57
So this is pretty exciting and Chris said you are obviously the model.
00:10:02
So I want to make sure, is there anyone online that cannot hear us right now?
00:10:07
I can hear you.
SPEAKER_01
00:10:13
Let me see if I can share my screen with you real quick.
SPEAKER_10
00:10:18
Okay.
SPEAKER_01
00:10:23
Now I think you can see what I can see.
SPEAKER_10
00:10:28
So my understanding, Kristen, is I'm just going to, while we're figuring out a little bit of technology, I'm going to have the Rabbit Head, Rabbit Head Regional Commission
00:10:37
You serve the counties of Culpeper, Fauquier, Madison, Orange, Rappahannock, and the towns of Culpeper, Gordonville, Madison, Orange, Remington, Plains, Washington, and Washoe.
SPEAKER_11
00:10:50
Yes, ma'am.
00:10:52
Our community.
00:10:53
Yes, ma'am.
SPEAKER_10
00:10:55
All right.
00:10:56
I guess we'll turn it over to you.
00:10:58
As long as you can hear us, we're good.
00:11:01
Thank you.
SPEAKER_01
00:11:02
OK.
00:11:03
So hopefully you all can hear me now, right?
00:11:06
Yes.
SPEAKER_01
00:11:07
So I was just going to go over kind of what, how we started and what we do now.
00:11:15
We've had quite an evolution take place over the last few years.
00:11:20
And ours is a model.
00:11:22
Our mobility management system is a model.
00:11:26
It was the first one call, one click center that was established in Virginia.
00:11:30
And that came out of
00:11:33
a need that was identified in the community to try and centralize mobility supports for the target audience.
00:11:41
And the Department of Rail and Public Transit considers the target audience to be older adults or people with disabilities.
00:11:48
And the Regional Commission's role is to try and kind of bring people together when there are issues that are faced by more than one location or more than one locality.
00:11:57
and to try and create solutions that are obviously targeted responses, but also really great solutions for the community at large.
00:12:06
And when this option came available for funding to be able to implement one of the ChISM directed solutions, we kind of jumped on that.
00:12:15
So one of the things that happened was in kind of in 2009
00:12:19
the state of Virginia started to establish a CHISM plan, which is coordinated human services mobility.
00:12:25
And that's basically a set of best practices that are identified to support people with all kinds of needs for them to be able to access services in the community.
00:12:39
And they identify a lot of different strategies and those strategies can be applied at communities at different levels.
00:12:45
and some work for some communities and some don't for others.
00:12:48
And so the plan is very flexible in that it's offered two parts of Virginia for us to kind of pick and choose our types of solutions that we wanna implement or try out.
00:12:59
And in 2009, we started with the call center and it was this concept that was very new to the region because everything prior to this was very isolated or siloed.
00:13:12
And we ended up introducing this call center
00:13:15
and I'll be jumping through different types of materials here.
00:13:19
And everything that I cover has a lot more in-depth information and I can go into any of it at any time.
00:13:26
Feel free to interrupt me or if I move too quickly to ask me to go back.
00:13:31
But we started in 2009 with funding to establish this kind of concept of coordinated human service mobility in the region.
00:13:39
And then in 2017, actually established the call center
00:13:44
in Virginia with a single phone number.
00:13:47
And that was really just to provide a single location resource for people to be able to call and get information for any type of transportation need in the region.
00:13:56
And they were able to call this one number and get all of the information about where public transit starts or ends, how much it costs,
00:14:09
where it goes to, who can ride it, what the eligibility was and for public transit, for private transit, for volunteer transportation, for any types of subsidy programs or other types of resources that might have been available for transportation.
00:14:25
And so it was kind of meant to become this resource for the community.
00:14:29
In the first year, they got over a thousand calls and our region only serves
00:14:36
or excuse me only has a population of about 200,000 people so this was pretty substantial because the funding that was initially provided does not provide money for advertising services and for this introduction of the system and the support was done all through community channels and it was very successful and they started with one and a half employees and
00:15:01
immediately ended up realizing that that was probably not going to be enough and there were a lot of needs that we were seeing that were falling through the gaps in services that were already being provided in the community.
00:15:12
And so when you start kind of really touching base with those transportation needs on a daily basis, you start to identify trends, you start to realize that there's a lot of work to do.
00:15:23
So we got to work and we started in from 2017 all the way through 2018
00:15:32
We ended up providing services and expanding into a role to coordinate transportation for a volunteer driver program.
00:15:41
And then we ended up expanding into offering gas card subsidies.
00:15:46
And so in the first few years, we were building out what we were doing from just information in referral to actual provision of some type of service or connection to a service.
00:15:58
In 2018,
00:16:01
Our system experienced, and many of you all have probably experienced this as well,
00:16:06
That change in federal administration when the new presidential party took over, they diverted funding away from transportation towards other priorities.
00:16:15
And they kind of let us know as planners, hey, you're going to have to find money from somewhere else.
00:16:22
And I remember specifically sitting in a meeting with planners in 2018 and 2017 and thinking, oh, yeah, right, this is a federal change.
00:16:31
It's probably not going to trickle down to a local level.
00:16:34
But go figure, in a couple of years we ended up getting a direct order from our funder, Department of Rail and Public Transit, to diversify our funding because the funding cut had trickled down to our level and we were going to face a reduction.
00:16:49
And in 2019, that reduction in federal funding coming down to the state level
00:16:56
kind of coincided with several other issues that we were facing as a region.
00:17:01
We were facing losing some contracts for public transportation and then our programs were also facing losing transportation funding at a local level.
00:17:12
And so that didn't affect us directly, but the programs that we were referring people to were going to lose funding.
00:17:18
And so we went through this mitigation process with our community in 2019 and we tried to come up with solutions of how to deal with these issues with loss in funding.
00:17:28
There's no magic checks that we could find and we knew we had to come up with some kind of different type of out of the box solution.
00:17:35
And when we did that,
00:17:37
When we met with all of these community programs and we talked through these solutions, we came up with this collaborative entity and collaborative in a working sense, very different sense than we had ever experienced it.
00:17:53
We had this mobility call center in place and we had a network
00:17:59
an information network established, but we didn't have a working collaborative.
00:18:03
So in 2019, when we mitigated, we came up with a solution to introduce an umbrella organization, and we named that the Regional Transportation Collaborative, which is similar to this group that's meeting here today.
00:18:15
And we introduced a concept of leveraging resources and
00:18:23
reducing local competition for funding and trying to unify our mobility solutions in a much more strategic and working way.
00:18:33
And so we spent the next few years prior to the pandemic trying to introduce this concept to the region and to all of our partners.
00:18:44
And we came up with what we feel like is a really successful model in our area.
00:18:50
So we have this call center
00:18:53
And it's a very simple concept.
00:18:54
You call one phone number, you get all of this information and you get connected to resources.
00:19:00
But that's just like the foundation of everything else that we do to manage mobility needs in our region.
00:19:06
And because we introduced this collaborative entity to be able to work on transportation needs
00:19:14
in a team way and in a way that is efficient, that is really looking at priorities at a regional level versus each program kind of just fighting for their own.
00:19:24
We've really been successful in our impacts that we've been making and the types of programs we've been able to introduce.
00:19:33
One of the kind of illustrations I like to show people when I present is what things look like for us prior to 2020.
00:19:43
Before 2020, we're kind of here in this last house, we had our call center and we got our money from DRPT and we had this goal of serving the localities needs and increasing access to mobility.
00:19:56
And then in our region, we had all of these other houses, all of these other programs that were doing very similar things.
00:20:03
If you look at the goals across these programs, very similar.
00:20:07
The audience that they served, very similar.
00:20:10
If we look at where money was coming from,
00:20:12
there's a lot of overlap of where money was coming from to serve all of these different programs.
00:20:19
We were competing with each other on a local level for local grants to introduce solutions for the same people for the same goal.
00:20:29
And not all of us talk to each other.
00:20:31
We didn't have consistent communication.
00:20:34
In 2020, when we introduced the Regional Transportation Collaborative idea,
00:20:40
It was very foreign to everyone that we were talking to.
00:20:45
This idea that we could really leverage our resources if we work together, that we could really leverage grants and local funding if we collaborated.
00:20:55
And so we introduced this concept and we established this really stable communication between all of our programs.
00:21:05
We still serve our same audience,
00:21:09
with our similar goals, while also each of these organizations is free to exercise their own additional goals and individual funding and goals.
00:21:18
So we work together to source funding and utilize it in a collaborative sense.
00:21:24
And we've eliminated that local competition.
00:21:27
So now when there's a grant available, for example, from a local foundation, instead of all seven of these entities competing against each other to get that money,
00:21:37
We meet together and we decide where are the priorities?
00:21:41
What are we really looking at?
00:21:43
Where would this money really be best spent?
00:21:46
And what projects do we have ready to utilize or to implement to use those funds?
00:21:51
And who's best at managing it?
00:21:53
And because we have all of these little houses in our group now, we're eligible for much more funding than we were in the past.
00:22:02
So if one program wants a set of funding that they wouldn't be eligible to apply for, somebody within our collaborative is eligible to apply.
00:22:11
They're eligible to be the applicant.
00:22:14
And those applications that we submit for funding are much more lucrative to stakeholders and to funders because we have such a strong collaboration and partnership within these programs.
00:22:27
We also leverage
00:22:29
resources and that goes from everything from tiny little resources to I have a color copier, you don't have to buy one, you can use mine, to I need a marketing staff but I only need them for five hours and so do two other programs so let's employ a marketing staff full time and we'll share them among four programs.
00:22:50
or I need a vehicle to provide volunteer transportation, but I only needed a couple days a week and two other programs need that.
00:22:58
Well, let's buy a vehicle.
00:22:59
We will share that vehicle among programs to fulfill the needs and so it's used every day.
00:23:05
So we do this leveraging of these resources from a really small perspective all the way to a large perspective and all of the partners that are established under the collaborative have access to those resources throughout the year and access to grant writing and grant support and funding.
00:23:25
The Mobility Center now is much more diverse than just that one phone number and that one and a half staff that it started with in 2017.
00:23:36
Now we do a lot more.
00:23:39
We utilize a cloud software and that cloud software has become the foundation and infrastructure of all of our mobility management.
00:23:50
It's a online
00:23:52
We offer this as another resource to our partners, but we also utilize it as our infrastructure.
00:24:10
keep a tremendous amount of information about the people we serve through that one phone number.
00:24:15
Through that one phone number we're able to glean so much information about who we're interacting with and what that interaction means on an impact level and how it translates to the amount of money that's invested by stakeholders and grant programs into our community and what that actually ends up looking like.
00:24:36
And so we collect a lot of information through the software.
00:24:39
We collect information on clients.
00:24:42
Trying to move my screen down.
00:24:43
I apologize.
00:24:45
Every time I do it, it gets hidden.
00:24:48
We collect information on clients and on their interaction with our one phone number.
00:24:53
We collect all of their demographic information, and then we keep a record of every time that they interact with our system, every time that they've called, every time that we've called them back, every time that they've gotten some kind of a support.
00:25:07
They got a gas card on this day for this reason.
00:25:11
They got a ride on this day for this reason.
00:25:14
They needed a ride this day for this reason, but they couldn't find one.
00:25:18
And this is why.
00:25:20
So we keep this information on each client
00:25:24
And it allows us to glean a lot on the needs of our individuals that we're serving, what trends we may be seeing, and also how to create solutions that might impact some of this.
00:25:37
We keep information on all of our communication that goes in through that one phone number, and it translates to a lot.
00:25:45
This is an example of some of that data.
00:25:49
This is our communication broken down by the reason people call.
00:25:53
And you can see this giant red piece is medical reasons.
00:25:57
This is all people who have called in or communicated with us through our text or website to get information about traveling for a medical reason.
00:26:07
And we can break that information down into a lot of different facets.
00:26:11
We also have information broken down on
00:26:14
You know how much need is coming out of our program, out of our communities every day.
00:26:21
What that means to each individual locality and what their response is, how they feel like that guides their investment into public transit or other types of mobility solutions.
00:26:34
This is an example of all of the requests that we get for people to travel for medical reasons every single day.
00:26:41
It's, you know, very overwhelming when you look at it in different types of sense of the data brackets.
00:26:51
So we collect a tremendous amount of information through this software that we use with the call center and it allows us to kind of analyze that on any type of parameter that we like.
00:27:04
We look at it on a yearly basis, but we also look at it on a quarterly basis and also by need when we see things that come up that are unique, that we don't have a solution in place for.
00:27:15
And we
00:27:20
Through our mobility management and our call center, we implement a Tricore service model and that has provided us with a lot of success.
00:27:31
We go through three different models that are really important to us.
00:27:36
The livable community is something that AARP defines.
00:27:41
and our Area Agency on Aging follows.
00:27:44
And so every solution that we try to implement through our call center is meant to benefit the community at large.
00:27:50
So these solutions are for the target audience, but they're also meant to be something that the community can utilize.
00:27:57
So for our call center, when we pick up the phone, we don't say, are you old?
00:28:03
Do you live in this county?
00:28:04
We say, what do you mean?
00:28:06
Let us talk about it.
00:28:08
Let's have a conversation and figure out how we can help you.
00:28:11
And so we don't eligibility anybody out.
00:28:13
That call number is meant to benefit the community at large.
00:28:17
We also operate on a non-competitive filter model.
00:28:20
This one I think is particularly interesting to your area because you have more substantial transportation, public transportation supports than we do.
00:28:29
We have limited transportation, public transportation, but it is an invested solution by our localities and by the state.
00:28:36
We don't want to compete with that.
00:28:38
We don't want to compete every time we introduce a new solution, have any kind of issue with us competing with funding or solutions or customers that may be a better serve on public transit.
00:28:50
So we operate on this non-competitive filter model, which basically means that anytime someone calls into the call center, when they tell us what their need is, we first try to match them up with public transit because it is an invested solution by the localities.
00:29:05
So if they are able to be served on public transit, we give them that information first.
00:29:11
If they're not able to be served on public transit, then we match them up with any volunteer driver programs that we may be partnered with that might be able to provide them with a ride.
00:29:21
There are many times when volunteer transportation and public transit do not offer the solution that's needed.
00:29:28
And when that happens, we go through some different conversations with the individuals to try and figure out whether a gas card subsidy would be an appropriate solution.
00:29:37
And we walk through that to see if those individuals need that.
00:29:42
And we partner with 11 different locations throughout our region to provide gas cards and distribute them for us in a location that's convenient for those individuals.
00:29:53
So by doing that, we're reserving our financial or our subsidized resources for last.
00:29:59
So we're keeping a reserve on those because they're the hardest to get.
00:30:04
And we're using our public transit first because it's the most invested solution.
00:30:08
The last type of model that we use is that leveraged collaborative where we're using our resources in a partnership
00:30:20
And all of our partners are able to provide or utilize resources at any level that they need throughout the year.
00:30:27
So it is fluctuating and we run the collaborative as in a model that enables and empowers those partners to utilize those resources to provide the supports that they're already providing and to do that well.
00:30:49
Let's see if I can get back to my presentation here.
00:31:05
So when the community calls into the mobility center, they're able to get a host of different types of resources.
00:31:12
Right now, in the last few years, we've expanded our model to add a lot more services than just information and referral.
00:31:20
We provide case management and wraparound service referral, so we've partnered with other stakeholders that do those types of services and we refer callers who fit that need to those individuals.
00:31:35
A lot of times when people call in, they're calling in for help and that conversation leads to a lot of other needs other than transportation.
00:31:42
So we connect with these other partners to be able to connect the dots so that people don't fall through the cracks when we're having a conversation with somebody and they're saying, I need to get to the pharmacy, I've lost my medication, this, that, or the other.
00:31:53
Well, maybe they would benefit from some help with home health coming in.
00:31:57
So we need to connect them to that type of resource as well as giving them transportation.
00:32:02
We also connect them directly with volunteer ride coordination.
00:32:06
So we coordinate on behalf of the other programs.
00:32:09
So we have five programs that we coordinate volunteer transportation with directly, meaning their phone calls come in directly to the call center.
00:32:17
People can ask for a ride and we coordinate that ride.
00:32:20
We communicate with their volunteers.
00:32:23
and we track all of their data and their mileage through our system.
00:32:27
That allows us to be able to get that data, to capture that data, to provide all individuals who need transportation with kind of a centralized type of support while those programs can remain small with small budgets and maintain what they do best which is recruiting and training volunteers.
00:32:46
We also subsidize extreme need rides.
00:32:49
We partner with a couple of different programs to provide a reduced fee
00:32:53
rides when none of these other types of supports will offer a solution.
00:32:57
We offer Medicaid transportation facilitation because we serve a vulnerable population who have difficulty navigating their own Medicaid benefits and so we can help them schedule that transportation if they have that need.
00:33:09
We partner with a local foundation to get funds to give out gas cards to individuals but we also do what's called a gas scholarship.
00:33:17
So we have types of individuals who have unique needs who can drive but have frequent chronic health issues where they can't afford this gas transportation they're going from place to place to place each week.
00:33:29
So we'll provide them with a temporary scholarship and then also refer them to a case management support, see if there's any long-term changes they can make to help impact that.
00:33:39
We also partner with some area health clinics to provide extended access gas cards.
00:33:44
A lot of our programs, free clinics in our region, will refer individuals to UVA Health System to get supports in Charlottesville.
00:33:53
And when that happens, we partner with those programs to provide those individuals with a gas card so that they will follow up on those diagnostic reports and try and finish out those health solutions.
00:34:03
We also introduce lots of different pilot programming throughout the year.
00:34:08
and offer supports to volunteers.
00:34:12
Our volunteers provide a lot of support in our region.
00:34:17
We don't have Uber and Lyft here.
00:34:19
We only have a small footprint of public transportation.
00:34:23
We have one connection to Charlottesville a few days a week.
00:34:28
Other than that, we do not connect to any other locality.
00:34:32
We do not connect interlocality within our region either.
00:34:36
So our system is a really difficult equation and we rely a lot on volunteer transportation to kind of make up the difference of that.
00:34:43
Our volunteers in FY22 provided over 7,000 rides and we tracked over 100,000 miles that they donated.
00:34:51
That ended up their mileage and their hours equaling out to over $350,000 in charitable donation equivalency to our community.
00:35:01
So that is all coordinated through our call center.
00:35:08
We also provide a lot of funding to recruit and vet those volunteers because we know how much we rely on them.
00:35:15
We provide money to do recognition and appreciation for them.
00:35:18
We do pilot programming for those volunteers, such as gas incentive programs.
00:35:23
And we partner with our community programs to do data studies, surveys, need analysis, and then also grant applications and community engagement.
00:35:35
So we have a lot going on from just this one single phone number.
00:35:38
It has branched out incredibly over the last few years.
00:35:42
When we got this bad news that transportation funding was being reduced in 2019 and we went through this mitigation process, I don't think any of us thought at that time that we would be able to
00:35:55
hold on to our program, let alone experience such substantial growth.
00:35:59
But in the last few years, because of the collaborative that we've introduced and because we have broadened out our supports and services and utilize this technology, we've really been able to experience a tremendous amount of growth and serve a large amount of people in our region.
00:36:16
I think that's everything from me
00:36:23
And that was a lot.
00:36:24
So I'm sorry, I jumped around quite a bit.
SPEAKER_05
00:36:26
But if you have any questions, please let me know.
00:36:49
I can't hear you again.
00:36:50
I'm not sure why.
00:36:56
There you go.
SPEAKER_08
00:36:58
One of the problems, I'm just going to repeat what I said for you, Kristen, is one of the problems is showing that Cadillac is thinking that our region will just go in here or whatever it is they're doing, but we have a completely different dynamic here.
00:37:09
We've got public transportation, like they said they do not have.
00:37:12
We have Uber and Lyft like they do not have.
00:37:15
And so for us at PDC, what we were thinking behind this and what we talked to our commission about is exploring this over a year or two to find out where are those gaps that were not meeting the needs of the community and using something like that software in a one-call, one-click center
00:37:32
to be able to find out from community members what is it that they're needing that we are going to not be able to provide them the service that we need by something that already exists and start to collect that data so that we can then build if we can then begin to fill those gaps like PAMS has done perhaps we need small bands and we need to coordinate with all these other agencies and we need to find ways to get folks where they need to be that we don't already have
00:38:00
in this region.
00:38:01
But I want to be very clear, we are not necessarily thinking we're going to be able to replicate everything that they do.
00:38:06
We want an opportunity to explore this funding and see how we can get it to work in our area for what we need.
SPEAKER_10
00:38:13
So just to be accurate, so I think I hear you maybe saying some of the outlying districts and some of the counties around us or in our rural areas perhaps, is that what you're saying?
SPEAKER_08
00:38:26
It could be urban or rural, like I encourage you guys to ask for some of these, like what are these gap needs that they've been able to fill and what that might look like for us because we're all brand new at this, we're just learning about this funding, we're trying to get
00:38:39
as much information from the RPT and from peer agencies that are doing it to say what would it look like here so that we can build an application, you know, to apply.
SPEAKER_11
00:38:49
We're not going to be providing transportation services at the TJPPC.
00:38:54
We would be working with the partners to meet those needs.
SPEAKER_08
00:38:59
Right.
00:38:59
Yeah, because that's right.
00:39:01
That's right.
00:39:02
5310 can be used for capital purchases.
00:39:05
But the TJPBC would not necessarily want to have vehicles or we would partner with folks that we can pass through mobility funds for those types of purchases.
SPEAKER_01
00:39:16
And a lot of our information that we gather does guide public transit decisions.
00:39:22
It helps the localities know whether they need to up their investment in public transit.
00:39:27
They need to add more stops or more routes.
00:39:30
It helps to guide whether the public transit route needs to run longer.
00:39:34
All of a sudden I've gotten X amount of calls the last four months that need to travel at this time in the evening, but I don't have a public transit route that matches up with that.
00:39:44
So I pass that information along to these providers so that they can make informed decisions.
00:39:51
The only way to gather that information is to have some kind of interaction with the individuals that you're trying to serve.
00:39:58
And the One Call Center offers that at a really, really minimal investment.
00:40:03
If you're talking about the lowest part or the smallest part version of our model, one phone number, one and a half staff, and that's it.
00:40:12
And you can really start to branch off there to, like you said, create solutions that are unique to your region that meet your individual's needs.
SPEAKER_09
00:40:23
So, yes, how much does the target audience factor into the considerations for the current and such, that once you translate into an urban setting that doesn't have public transit and you have huge populations,
00:40:40
but yet I hear the target, can you reveal a little bit of that in between our guests?
SPEAKER_01
00:40:48
DRPT defines the target audience as now this year as 65 and older or someone with a disability.
00:40:56
They do not strictly define disability.
00:41:02
Disability is an open term.
00:41:05
And you don't have to prove that.
00:41:07
So there's a lot of versions of disability and what people consider, whether they consider themselves able or not.
SPEAKER_09
00:41:14
It's still very much tied to a target audience.
SPEAKER_08
00:41:18
And like she said, it's not that they won't serve other people, but that is what the funding is designed for.
00:41:22
Thank you.
SPEAKER_01
00:41:23
And every solution that we put into place, every single solution that we tried to come up with in our region has ended up
00:41:31
Within a week or two weeks of putting that solution into place, you come across a unique need that cannot be served in that solution.
00:41:40
We continuously are surprised with new needs that don't fall into those solutions.
00:41:46
So that's one of the things that's great about this model is because you can continually add different types of solutions or get rid of things that didn't work and try new ones because you have data kind of backing those decisions up.
SPEAKER_10
00:42:01
I'd like to just ask Garland and Ted to react because I see Garland nodding his head a lot during this conversation.
00:42:09
Your own thoughts would be great.
SPEAKER_03
00:42:11
So actually, I had a personal conversation with Christine about prison.
00:42:17
I'm all in favor of exploring this concept because I think it adds value for it.
00:42:22
that the infrastructure is necessary to answer a lot of calls, especially in the peak periods, and I'm using my supervisor's staff who could be
00:42:34
in the street asking over to my service running better to answer calls.
00:42:40
That is not in my humble opinion the proper way to use that talent to answer phone calls.
00:42:48
So if the backstop is they can create that model, sort of what already Ted has in-house for a county, I'm all for it because it actually helps
00:43:00
Long term, we have to set off and create a model, it shows where that full order, more authority is.
00:43:09
It's almost like the hindrance, that created the hindrance that follows where it's being spread.
SPEAKER_07
00:43:20
Well, I think to some degree, John kind of does coordination.
00:43:29
but our economics might not support that long term.
00:43:35
The other thing is John needs to really focus on our core business discipline.
00:43:41
So having another group kind of helping earn the cast would be really helpful.
00:43:47
I just hope as we think this thing through, you know, John has a call center.
00:43:53
You know, so I would hate to replicate the capability.
00:43:57
So that means just adding more reservationists or call takers or whatever.
00:44:02
When I was in Tulsa, you know, we, our call center handled both extra and air transit people as well.
00:44:12
So there's always that possibility.
00:44:14
So.
SPEAKER_10
00:44:14
Colin would be happy to let you handle that.
SPEAKER_07
00:44:19
There's the need to certainly do that.
SPEAKER_10
00:44:23
That's interesting and that's why we're all around the table and why it's good to talk to them.
SPEAKER_03
00:44:34
So, I have a great pulse on this team.
00:44:42
They're very well trained in the group.
00:44:45
Outstanding.
00:44:47
There's a technology issue for the cap that we can't solve necessarily right now.
00:44:54
But this grant may be able to tap into doing that.
00:44:57
So that's why I really have that because the technology for us is I need to be able to get to real time to be able to move away from predictive because what I'm always showing right now is
00:45:12
We put the schedule here and people think of us as coming, but it's not running.
00:45:17
It disappears.
00:45:18
Yeah, because it's it's pinging and it doesn't.
00:45:22
So that's where people are frustrated.
00:45:26
And I can't move to real time until
00:45:28
There's some infrastructure pieces I can get done.
00:45:32
It's pretty expensive to make that switch.
00:45:35
So if we can work through that, then that actually is kind of the backdrop that will allow everybody to see real time what's happening on the street.
00:45:44
As opposed to our folks, which is why we're getting the call, is this bus running?
00:45:49
I see it and I know it's not running today because we don't have a bus or a stand.
SPEAKER_10
00:45:55
So what I'm hearing, I guess, is what we're hearing is the 5310 could help pay for.
00:46:01
Is that what I'm hearing?
00:46:03
Sort of.
00:46:04
That we need to explore.
00:46:05
Yeah.
00:46:06
Yeah.
SPEAKER_09
00:46:07
It could be possible.
00:46:10
Between this screen and what it could do.
00:46:14
and other opportunities for mobility as a service, which is more like what would, you know, and we've had presentations on that as well.
00:46:23
And UGS would love, you know, to be part of the mobility as a service piece.
00:46:31
And how does that dovetail into what this grant might offer so that I think
00:46:38
We might be not mixing metaphors, but like see how the two could dovetail together because in our community where we do have Huber and Lyft, we do have public transit, fixed transit, et cetera, that maybe the combination of a targeted audience plus mobility as a service could bring some of these advantages.
SPEAKER_11
00:47:04
Software is one of the eligible expenses for the grant program.
SPEAKER_09
00:47:13
Was it Dallas?
00:47:15
Is that the presentation?
SPEAKER_03
00:47:19
Interesting.
00:47:21
Are you able to say, sort of, what is the infrastructure
00:47:29
I have Juwan in the room, and we've been going through a series of upgrades on our existing software with Dr. Beiner.
00:47:47
It's ETA, right?
00:47:50
And it's still predictive.
00:47:52
It's not real time, but
00:47:57
So what that means is, it's based on a schedule meeting with them, and based on that schedule, it means at certain points to see that the bus is tracking.
00:48:07
So what happens is, we need to get away from that, where your peer on the bus is actually giving you every 30 seconds, real time information where the bus is.
00:48:19
That infrastructure, that hardware upgrade, it's pretty expensive.
00:48:24
And really what you're also doing is turning each one of the buses really into a cell phone because it allows it to really communicate back and forth.
00:48:35
And as we go from 800 megahertz to the next generation, every time we do that under Peter, we will have to do that for an upgrade for every single one of our buses.
00:48:47
Unless you upgrade.
00:48:50
Until and unless every other day we do, we'll have to match what's up.
00:48:55
If it's radio waves.
00:48:57
Right, correct.
SPEAKER_07
00:48:58
Well, it won't be, again, that.
00:49:02
Well, in fact, we had an ETA in Tulsa.
00:49:05
You know, the same offender has been, we got to the point where you could, I think our GPS guy can talk differently than what we were talking about.
00:49:15
And we were able to,
00:49:18
If you were at a bus stop, you have some of this with you.
00:49:21
Text the bus stop number and it'll tell you when your bus is actually arriving.
00:49:28
And we did that and it actually worked pretty well.
00:49:32
And then you can also on Google transit track the bus as well.
00:49:38
So that is an evolution that will be very helpful to get to.
00:49:43
We want to get to real time tracking of our
00:49:46
demand response vehicles as well.
00:49:50
We're looking at upgrading some of the technology that we have today so that not only can people book their trips by themselves, I'm not going to be a reservationist, but the system would tell them that their vehicles are out to arrive.
00:50:04
So we're kind of doing the same.
SPEAKER_10
00:50:06
Could I ask a question?
00:50:07
We have the presentation down so that we can make sure that the people that are on Zoom, we can see a hand that's up or anybody that might be there.
00:50:17
And this may be a naive question, maybe Charmaine can help you with this, but this sounds like the tracking that we've had in our public schools on our buses for years, Charmaine.
00:50:30
We can't hear you, you're muted.
SPEAKER_04
00:50:32
Say that again, Diana.
SPEAKER_10
00:50:34
I just know that Albemarle County Schools has had real-time tracking on school buses for years.
SPEAKER_04
00:50:43
Right.
00:50:44
Indeed.
00:50:45
If I'm hearing you correctly, yes.
SPEAKER_10
00:50:47
Yeah.
00:50:48
Yeah.
00:50:49
So it's not what this is because I know when I was on the school board,
00:50:53
Dr. Halse used to have it on his phone and he could put in a bus number and say that bus is on rival road turning to this to do it then this and you still have that I assume, is that what you want?
00:51:06
We do, love it.
SPEAKER_07
00:51:08
The thing that Carla is talking about is the software really predicts where the bus is going to be based on locations where I guess what you're talking about is the actual communication with the satellite.
SPEAKER_04
00:51:22
Because we have the GPS's on our buses where we can track and see where they are.
00:51:27
So we, everybody has GPS's.
SPEAKER_10
00:51:34
Everybody has that.
SPEAKER_03
00:51:36
If you don't have that, you can't do any of that.
00:51:39
So that allows the individual to potentially engage where the bus is.
00:51:45
What I'm talking about here is getting away from using a
00:51:50
I want to do away with that and have it tell us exactly where the bus is at all times.
00:52:05
And that is an upgrade of hardware to make that happen.
00:52:14
Every time that
00:52:16
The software to keep that relevant, upgrades, we will have to upgrade
00:52:23
The real beneficiary of replicating this, you know, the FAN system would be the rule.
SPEAKER_02
00:52:35
Because, you know, with animal, I talk to more superstars, they say, well, people can't go to medical trips because you only go one trip into Charlottesville and one trip back.
00:52:47
So the person that's
00:52:54
So it's a way to upgrade the service and let's see where all the resources are available.
00:53:05
I mean, we actually have, we have a program, there's a development program, which people go through and learn about the community and stuff.
00:53:15
And then you do a project, one of the projects this past year,
00:53:18
was, they talked to people out of, for those of you who are really involved in the replicated system in, in that county.
00:53:27
And that was pretty interesting report.
00:53:29
We said it was there for the first nation in June, which was probably what they did.
00:53:33
So it's, there will be a lot of interest in the rural counties.
SPEAKER_10
00:53:36
And that makes sense to me that the rural is, yes.
00:53:40
and rural Alomar County.
SPEAKER_11
00:53:44
I'm not sure if the city does.
00:53:48
Me, yes.
SPEAKER_10
00:53:49
Okay, I'm trying to understand all of this.
00:53:52
I and Joe Blow try to get a bus ride.
00:53:56
So right now, over to Jaydo.
00:54:02
Jaydo.
SPEAKER_10
00:54:02
Right now, I have a schedule for you.
00:54:06
I have a schedule.
00:54:07
I know the bus is going to come at 11, 11.30, so okay.
SPEAKER_11
00:54:10
So you're talking about, and then I heard others say, you're looking for real time, and I want to ask if UTS has real time.
SPEAKER_10
00:54:21
You do have that.
SPEAKER_11
00:54:23
So they have that, and so if you have this upgraded software and hardware,
00:54:30
How is that different from, does that mean then that I can see that the bus is going to be here instead of 1130, it's going to be here 1120?
SPEAKER_08
00:54:39
Yes.
00:54:40
You know like when you ride in Metro or the bus stops, I think in Richmond you can do this, there will be like a digital screen that says this bus is arriving in 8 minutes, this bus is arriving in 3 minutes, it will have that detailed level of information.
00:54:52
Yes.
SPEAKER_09
00:54:52
And the problem is that Pat has that now.
00:54:54
and the downtown station.
00:54:56
It will have all the routes and how many minutes, but it's how it calculates those minutes.
SPEAKER_03
00:55:01
It's not calculating based on what's actually happening.
SPEAKER_09
00:55:09
So it delivers the sense to the public that, oh, there is the digital board that I'm used to looking at and other places.
00:55:16
Oh, it says the trolley will be here in 24 minutes.
00:55:19
But that's based on schedule, not based on the bus.
SPEAKER_10
00:55:24
And this new system, I will be looking at my smart phone saying, okay, where's the bus?
00:55:32
And it will be accurate.
00:55:35
And show people who don't have a smart phone.
SPEAKER_03
00:55:38
We've had these conversations when he was at Givens North about helping get to that next iteration of things.
00:55:50
But I would say as a consultant, I don't know if I want to say a consultant, that
00:56:02
That next generation of where we need to be, we are eventually going to have to get there for the system that we got boarded up with anyway.
00:56:12
This is a matter of the time and the cost to make it happen.
SPEAKER_09
00:56:19
And cautious though, it is somewhat of an illusion still, when you have all the right generation and all the right equipment because if the system is predicting the bus is five minutes away,
00:56:31
and a car accident happens right in front of the bus and the system has some AI in it but not enough to say it's predicting it's five minutes away and then it continues to predict it's five minutes away for forever until that until whatever happened right in front of the bus.
00:56:52
So just I just caution that it's not like everybody looks at it and assumes it's
00:56:58
It's just way better, but it still has some vulnerabilities.
SPEAKER_10
00:57:08
So the idea would be that the 55310, which is what we're talking about here, would help you pay.
SPEAKER_08
00:57:15
I'm not certain it will pay for his song.
00:57:19
No, he said it all.
00:57:20
If there was mobility management, one call on a click center and we could access real-time information on what is going on there.
00:57:34
We can connect with our agencies so that we can provide very accurate information without saying
00:57:40
Actually, I think that bus was pulled off, but I don't know.
00:57:42
I'll have to call Cat and Pie down because there's no system for us to access.
SPEAKER_09
00:57:46
There you go.
SPEAKER_08
00:57:48
It's a compliment.
SPEAKER_09
00:57:49
It's an implication of services.
SPEAKER_08
00:57:54
And Kristin, can I ask a question specifically about your program that I believe I know the answer to, but I think it would be important to share, is the RRRC, the Rappinam-Rappinam Regional Commission, only staffs Kristin to manage this program.
00:58:10
but they receive funding for several positions that they pass through to their partner agencies so that they can operate, they can share operations at the call center and have staff at multiple places serving the community.
00:58:23
So Kristen doesn't have a team of like six people sitting in her office answering phones, but she may provide funding to pass through to a Java or to a community service board or to whomever agencies there might be that could support
SPEAKER_01
00:58:38
We have nine right now staff that we get paid for through different parts of 5310 and those are housed with four different partner agencies.
00:59:01
And we do a strategic process every year.
00:59:04
Every July, we meet with our partners to figure out what their needs are, what the trends have been, and what our data shows.
00:59:11
And we discuss through what needs to be in that application from 5310 for the following year.
00:59:16
For example, this past July, I met with our public transit provider and asked if they needed an international staff member.
00:59:26
and additional staff for their call center because all the public transportation does have a call center, but they're inundated with calls and needs that they couldn't serve.
00:59:36
We also provide extra support for our call center to alleviate DSS who is receiving calls from people who are vulnerable and also we employ different types of employees like the marketing position like I explained that helps to refer people back to public transit, to available resources, to new mobility programs, all of that.
SPEAKER_10
00:59:58
And I think, Mike, you had something you wanted to say.
SPEAKER_02
01:00:01
Thank you.
01:00:02
I was actually asking that day, because I know we're in the valley, what was the big thing that you experienced with some of these different agencies?
01:00:10
They were trying to fund a group, I think they didn't have this call center.
SPEAKER_08
01:00:15
If I may, I want to share two comments online as we produce the comment section.
01:00:26
The community foundation said this is an enormous need for the local nonprofit sector.
01:00:35
particularly those who serve seniors, those with mobility issues and youth trying to get to after school programs.
01:00:41
And then Wood Hudson commented and shared the link for the open standards for virtual location data sharing.
01:00:48
And so he put the link to a website on the transit fee specifications and providing users with real-time data.
SPEAKER_10
01:00:55
Right, fascinating.
01:00:58
So where do we go from here?
01:01:03
I know our next speaker is supposed to be starting pretty soon.
01:01:07
Where do we go from here?
SPEAKER_08
01:01:08
We just wanted to share this information with you all.
01:01:11
We've already gotten consensus from the commission to pursue the application and we'll continue to get information shared with you all.
SPEAKER_10
01:01:20
So we can send to apply.
01:01:22
So this is our 101.
01:01:24
Alright.
SPEAKER_11
01:01:24
Any follow-up questions?
01:01:28
Anybody has evidence of need for this or need for rights for seniors or people with disabilities in the community who would help the application to share that with me?
SPEAKER_10
01:01:40
And just share it with Lucinda, I guess, you know, Lucinda.
01:01:45
Yeah.
SPEAKER_02
01:01:46
But actually, we call it region 10, those folks, to the search environment.
SPEAKER_08
01:01:51
the region and the human service providers yeah well yeah we have been talking to some of them um they don't have like hard data so i haven't gotten a lot yet yeah a lot of them receive calls and can't really help them and so they're not necessarily logging where their tracks are they don't pass them on to someone else and then nobody else they don't necessarily have the data that they can share yeah okay
SPEAKER_10
01:02:21
All right, without any other comments or questions, Kristin, we really appreciate you joining us today.
01:02:27
Thank you very much.
01:02:28
This was fascinating.
SPEAKER_01
01:02:30
Thank you.
01:02:31
Thank you.
SPEAKER_10
01:02:33
Oh well, we appreciate your time.
01:02:34
Thank you very much.
01:02:37
All right, then we are going to move on to our government study introduction.
01:02:43
Stephanie is, there she is,
01:02:46
Hi everyone, I say Stephanie.
01:02:47
And Kristen, did you want to introduce or kick this discussion off a little bit?
SPEAKER_11
01:02:52
Yeah, so many of you, I think all of you have heard that we started a governance study.
01:02:59
It's a follow-up to some of the recommendations from the Regional Transit Vision Plan.
01:03:04
And Stephanie will talk about it.
01:03:06
So we hired, we received funding from DRPT, Albemarle County, and the City of Charlottesville, and TJPBC.
01:03:14
to conduct this governance study and hire AECOM to help us with it.
01:03:19
So I'll let Stephanie tell you more about the program.
SPEAKER_10
01:03:23
And just to remind folks, we're talking about the governance study for what an authority.
01:03:28
We're looking at the authority at least.
01:03:30
Okay.
01:03:32
Stephanie, do you want to take it away?
SPEAKER_06
01:03:35
Yes.
01:03:36
Let me know if you can hear me clearly.
SPEAKER_10
01:03:39
I think we can hear you clearly.
01:03:40
Yes.
SPEAKER_06
01:03:41
Excellent.
01:03:42
All right, thank you all very much for giving us this chance to meet with you, with the RTP.
01:03:49
I think we've met with many of you already in the room, either through the steering committee meeting or with one-on-one phone calls or Teams calls.
01:04:02
But today, since I know many of you have already heard about the intro, we would
01:04:09
This will be to give an introduction to those who are not familiar with this study as well as give some updates and so to provide some introductory information we'll go
01:04:24
over the study goals and objectives, and then dive into the progress so far, some of the interviews that we've had, and give updates on those, discuss the next steps, and then have a brief time for questions from all of you in the room.
01:04:42
So the goal for this study, as Lucinda mentioned earlier, is to identify strategies that
01:04:51
We can implement the recommendations from the transit vision plan that just concluded.
01:04:58
And this is twofold.
01:05:00
The two main objectives are one, to find options for transit governance within the region, the region 10 area, and then two, how to increase transportation investment.
01:05:12
So how can we increase funding
01:05:14
to be able to produce the outcomes that were suggested in the transit vision plan.
01:05:20
So this is going to be a year long study and we kicked off a few months ago.
01:05:27
And so this will carry out through December 2023.
01:05:31
And so you'll be seeing me more often.
01:05:33
And it's a five phase approach.
01:05:37
We are currently wrapping up with phase one, which is the existing conditions
01:05:42
which includes doing a general overview of the existing service in their region, doing some stakeholder engagement and then doing a review of the current legislation.
01:05:54
The next we'll do a peer study.
01:05:57
Then in phase three is when we look at the funding piece.
01:06:02
So we'll look at what are potential sources of revenue that we can generate.
01:06:08
Well, once we have a good understanding of the funding piece, then we can develop some scenarios for governance and funding allocations.
01:06:17
And this is where we'll have a lot of stakeholder engagement to get your thoughts and your feedback so that we can bounce around ideas on what looks what would be best for the region 10 area.
01:06:28
And phase five just includes finalizing all the information we've gathered and
01:06:35
completing drafts and final reports.
01:06:38
So what we've been able to accomplish so far over the last several weeks is the existing conditions.
01:06:47
So we had a few one-on-one meetings with the stakeholders.
01:06:52
We spoke with Garland, Mr. Williams in the room, Mr. Rieck from Johns, Rebecca White from UTS.
01:07:01
We were able to speak with another representative from one of the local town governments.
01:07:07
And this is our presentation to the RTP.
01:07:11
So with you together, be able to get some feedback and your thoughts on the direction for the rest of this study.
01:07:20
And we've also initiated the legislative review.
01:07:23
And so I'll just go ahead and give you updates on the outcomes from some of our meetings and some of the document reviews we've done and we continue to do.
01:07:34
And so we'll start with CAT, which was actually our first meeting, our first interview.
01:07:39
And so from our discussions and document reviews, background on CAT, it started in the 70s, 1975, originally named the Charlottesville Transit Service.
01:07:55
And it was formed as a division of the city, the city of Charlottesville under public works.
01:08:04
Contracting work from Albemarle County began in 78.
01:08:08
And then in 85, the city assumed the bus trans pupil transportation, as well as providing transit services.
01:08:20
And then finally in 2010, those are rebranding to what we now know as CAT, which is the Charlottesville area transit.
01:08:29
So just a little bit of overview of CADS service.
01:08:35
They provide
01:08:36
Service, fixed route service within the city of Charlottesville to Albemarle County and also to the UVA grounds.
01:08:45
The table you're looking at is just 2021 operating characteristics about forecast.
01:08:54
And so we see that it operates within an approximately 38 square mile area with a service area population of about 90,000.
01:09:04
In 2021, they
01:09:06
completed about 600,000 online trips, 730,000 revenue vehicle miles, which was about 74,000 vehicle revenue hours, and did all of this with an operating budget of about $9 million.
01:09:24
So CAT's org structure, like I mentioned before, is
01:09:32
It functions as a division of the city of Charlottesville.
01:09:37
And so all of CAT employees are city employees, city of Charlottesville employees.
01:09:46
As you can see from the old chart here, the transit director reports directly to the city's deputy city manager, who in turn reports to the city manager.
01:10:02
The CAT as an agency, sorry, the city rather operates, it operates as a council and city manager form of governance.
01:10:15
And so the transit director is appointed by the city council and the city council members are voted and are elected by the people, the voters in the jurisdiction.
01:10:27
So there's five council members
01:10:29
they serve the four-year terms and they select the mayor and the vice mayor.
01:10:35
The reason this is important is because we're talking about cut governance and as a branch of the city inherently the answer of it goes to the city council and so they are accountable to the city.
01:10:49
So in terms of financial accountability or any other kind they it cuts
01:11:00
Operations are reported through their annual financial reports, financial audits that are performed by the city.
01:11:07
And so any all of CATS information is in the city reports.
01:11:13
So CATS funding is a mix of federal, state, local, and some directly generated funds such as
01:11:22
advertising money from the pupil contracting.
01:11:26
And even pre-COVID, there was some flat fee paid by the university for services.
01:11:34
That was pre-COVID.
01:11:37
And so that's just an overview of the operating characteristics, the governance structure for CAD.
01:11:47
Now looking at Jaunt, Jaunt is,
01:11:53
It was described as a public service corporation.
01:11:55
And so it was formed in the 80s and 82 by the city, Albemarle County and Nelson County.
01:12:02
However, the stock is owned by five localities.
01:12:07
And so as a public service corporation, there's about 100 shares and currently the stock is owned by the Albemarle County, the city of Charlottesville, Flouvena, Lisa and Nelson County.
01:12:22
As you can see, the share is five for the first two and then two each, but then for the other three counties.
01:12:32
So now just looking at some operating characteristics, John's provides service.
01:12:38
It provides three different types of service.
01:12:40
They have the demand response service.
01:12:42
They have the para-transit service that they provide for CAD.
01:12:46
And then there's the commuter bus service as well.
01:12:50
And they operate in
01:12:52
The service area covers a larger area, about 2,000 square miles, because it covers parts of Albemarle, Buckingham, Povain and Green, Louisa, Nelson, and the city through the power transit service.
01:13:07
And it has a similar operating budget, about $9 million for 2021, and a capital budget of about $900,000, as reported in 2021.
01:13:18
All the numbers were from the
01:13:22
and to the National Transit Database.
01:13:27
And so looking at John's organizational structure, slash the governance structure, so.
01:13:35
Can we pause just for a couple of questions?
SPEAKER_09
01:13:42
Sorry.
01:13:45
We don't refer to the National Transit Database, so just an item.
01:13:50
So the 2021 data, is that fiscal year 2020?
01:13:56
Is that calendar year?
01:13:59
Fiscal 20, okay.
01:14:02
Got it.
01:14:03
And just to clarify, UTS does still provide some flat, fat dollars, a lot amount of money, but not as much because of the fare-free conditions.
01:14:18
So that still does continue in number three,
01:14:20
On the slide with the timeline, I just don't know if it rises to that level of being on the timeline, but in 2008 is when the reciprocal ridership program between UTS and CAC was created.
01:14:33
So I, you know, just offer that out.
SPEAKER_10
01:14:37
2008?
01:14:38
Yeah.
SPEAKER_09
01:14:38
Okay.
01:14:40
It was piloted, I believe in 2008, and then adopted.
01:14:44
which is a significant thing because that said UTS could be the public provider.
01:14:48
You can't be able to reallocate resources that were running on Arlington Boulevard, Rugby Road.
01:14:55
Those resources got redistributed.
01:14:57
So, I mean, I think it is pretty significant that that happened in 2008.
SPEAKER_05
01:15:02
Thank you.
01:15:04
Thank you.
SPEAKER_06
01:15:09
Okay, so looking a little bit more at John's
01:15:14
structure, John's is set up a bit differently than than CATS, which is a division of the city.
01:15:21
John's reports to a board of directors.
01:15:24
And so they have a board that currently has 12 members.
01:15:28
The board of directors is their each stockholder.
01:15:33
So the five localities mentioned earlier,
01:15:36
They nominate the board of directors and the nominations are based on how many stocks or shares they have.
01:15:44
In the case of the city of Charlottesville and Albemarle County, the number of votes they have is, not votes, sorry, the
01:15:55
Nominations is rounded down.
01:15:57
So instead of five, they have four.
01:15:59
So they have four each from the city and Albemarle, and then two each from Savannah, Louisa, and Nelson.
01:16:07
There are also three non-voting ex officio, you can say, directors on the board, which includes Buckingham, TJPDC, and DRPT representatives.
01:16:20
So this board, like I mentioned, is nominated
01:16:23
and voted and elected by the stockholders.
01:16:27
They serve three-year terms.
01:16:29
They have their meeting, their monthly meetings.
01:16:32
And from among the board members, they elect the president of the board, a vice president, secretary and treasurer.
01:16:40
So these are the officers of the board and they serve for two-year terms.
01:16:46
And the board also, they also select directors to serve on the various committees.
01:16:53
So John has the executive committee, which is made up of the president, the officers, in addition to the media past presidents and then the executive director or the CEO.
01:17:08
The last two are non-voting members of the executive committee.
01:17:13
Then with the finance committee, they have the treasurer and two other board directors that are appointed to the board.
01:17:22
So this gives you a little bit of an idea of John's structure in terms of the accountability from the finance committee and the executive committee and the board.
01:17:40
Everything is accountable to the board.
01:17:42
And so when it comes to the agency bylaws, it lays out some of the how many audits are performed or
01:17:51
other items that includes how contracts are conducted, checks, inspections of books, and things related to that are all laid out in the bylaws, even though they're, yeah, it's pretty short, but it shows you the structure for jaunts.
01:18:10
And lastly, I'll talk about the UTS, the University Transit Service.
01:18:17
So UTS is a completely different kind of transit service.
01:18:22
It's not public transit.
01:18:25
It's completely under the university.
01:18:29
And so all the funding is from the university.
01:18:31
It's very staff driven.
01:18:34
It's funded through user fees so that all the students pay a transportation fee.
01:18:40
And they also get some funding through charging for parking from the health systems as well.
01:18:46
the structure in terms of if there's any governance structure is the ultimate accountable ultimately to the Board of Regents for the university.
01:18:58
And so the director reports up through the associate vice president of operations.
01:19:03
Now, organizationally, everything is very staff driven.
01:19:08
They make use of the university's resources for things like
01:19:15
They share a lot of their resources for procurement, human resources.
01:19:21
They rely on the university's facilities management team, et cetera.
01:19:26
And so they operate as part of the division for parking and transportation as well.
01:19:34
And so UTS, like, I think it was, I'm not sure who was speaking, but it's probably Rebecca.
01:19:42
They do have the partnership with both Kat and John.
01:19:48
And pre-pandemic, they had that flat fee that it would pay for the service to their grounds.
01:19:56
And I think they're in talks of how to reestablish that as well for the future and what that would look like.
01:20:02
But in summary, the
01:20:07
Like we can see the three main services, transit services are very different in terms of your governance structure and your organizational setup.
01:20:16
But we have the private university, the university system, the public service corporation and the city government.
01:20:25
But what we also saw, at least with our discussions, that there is some level of collaboration between the
01:20:32
the heads of these agencies.
01:20:35
And so that was a positive thing that we saw.
01:20:40
But in our discussion, even with one of the local town governments, there is a real need or an interest, a very strong interest in providing transit service, whatever kind it may be, demand response, fixed route, micro transit into their localities.
01:21:02
for not only connections into downtown Charlottesville or to the university, but even between other localities as well.
01:21:11
And so in moving forward in our discussions and how to think about what the transit governance would look like in the region, we'll definitely take into consideration the smaller jurisdictions, the smaller towns that also have that need, although it may be a very small need.
01:21:29
And so trying to see what
01:21:32
what a good compromise would look like for them to be involved in this governance structure and be able to also receive some transit service, especially with the there's a lot of support for the transit vision plan, at least from that local town.
01:21:52
So we'll be discussing that as well.
01:21:56
So in terms of
01:21:58
Our next steps is to complete the review of the existing conditions.
01:22:04
So we've looked at the organizational, we've looked at the governance structure, we'll be looking a little bit more into the funding as well as the legislative review.
01:22:15
Following that, we'll initiate, that's next in the winter in 2023, we'll initiate the peer study, which is phase two.
01:22:28
Before I conclude here, I did want to open this up to discuss your thoughts on if you had any comments or any questions, but specific in general to the whole study, but also for the peer study and looking at some of the criteria that we'll be using to select the peer study areas.
01:22:54
For now, we are looking at
01:22:58
service area demographics, the number of transit agencies in the region, the operating characteristics, whether similar or close to what we currently have, so medium or small, and then the governance structure and the funding mechanisms.
01:23:16
If there's any thoughts or particular areas that particular regions you think we should include in the peer study or thoughts, we'd love to hear from you.
01:23:28
We're going to use this as the criteria in narrowing down some list of regions or agencies to review and contact for some interviews.
01:23:40
But I want to open it up now to any thoughts or questions you have, either for the whole study or for the next phase that we'll be initiating pretty soon.
01:23:51
Thank you.
SPEAKER_10
01:23:54
Thank you very much.
01:23:55
We appreciate it.
01:23:56
And we'll open it up for questions.
01:23:58
And you might want to take your presentation down so we can see you again.
01:24:03
It's kind of nice to, if you don't mind.
01:24:07
So, questions, folks?
01:24:09
There we go.
01:24:10
That's great.
01:24:12
Anyone have any questions for Seth?
SPEAKER_09
01:24:14
I just want to clarify that we also have funding headed toward John once they send some invoice for it.
SPEAKER_07
01:24:22
I mean, I've sent you an invoice for a while, but if you want us to, you know,
SPEAKER_09
01:24:27
That's how we pay.
SPEAKER_10
01:24:30
You can't pay.
SPEAKER_07
01:24:33
We don't need the money right now.
SPEAKER_09
01:24:39
OK.
01:24:41
Given what was presented in the presentation, as that becomes part of our materials, I just want to make sure that it's really related to the financial.
01:24:53
Yes.
SPEAKER_06
01:24:54
Could you please repeat that?
01:24:57
Could you please repeat the comment?
SPEAKER_09
01:25:00
The comment is that the University of Virginia does provide not only funding for capital, we are working with John on when they need it to provide fixed funding or some amount of fixed funding for their services as well.
01:25:18
It was interrupted for, it was interrupted not to cease.
SPEAKER_10
01:25:23
Okay, I'm watching the time here, so let's open it up for questions.
01:25:27
If you all might have questions.
SPEAKER_07
01:25:29
What would you be paying for, Becca?
SPEAKER_09
01:25:33
So, just to support, the recent one where we were a ridership thing, that was a negotiating thing for many, many years ago.
01:25:39
In fact, before the trolley, there was that thing called Big Blue, and people are telling us, I don't remember that.
01:25:46
And then it kind of morphed into the support of the trolley.
01:25:49
So that's really,
01:25:50
The origin of what remains now that Fair Free, when it comes to the John, we are supportive of the John Connect services.
01:26:00
We are interested in the work trips, supporting a work trip.
01:26:04
So that means fixed route.
01:26:07
So Caroze Connect, Buckingham Connect.
01:26:10
Yeah.
01:26:10
Similar to, I mean, it's, and we support the Athens Express as well.
01:26:17
So those are some
SPEAKER_10
01:26:21
So Stephanie, the next step will be the peer review, I think if I remember correctly.
01:26:32
But you'll be coming back to us at some point because I'm very interested in the legislative piece as to what, once you all review that, what we need to take to the General Assembly, what they will be interested to know.
SPEAKER_06
01:26:50
Yes, so that would definitely be, so for phase one, we're doing the legislative review, which includes a review of the current legislation that we have.
01:27:04
But then once we get to phase four, where we are looking at, where we have an idea of the direction we're going with the governance scenarios and the funding, then we'd be able to tweak or suggest or recommend things that may not be in the existing legislation
SPEAKER_10
01:27:20
You don't need anything from us, Stephanie, at this point.
SPEAKER_01
01:27:35
Stephanie, were you asking for feedback tonight, or were you telling them that you were going to come back to ask for feedback about the peer?
SPEAKER_06
01:27:47
Oh, yes.
01:27:48
Yes, here.
01:27:50
If you want to email it later, but I wanted it to be an open discussion about thoughts of some of the areas if people had suggestions on other areas that you think you should study or what do you think about if we should include other measures in our other measures in our criteria that we are using or if we think some may not be valid.
SPEAKER_07
01:28:15
I'm kind of on this kick about whether the authority should be singular or multimodal in order for it to be more successful in getting funding or not.
01:28:30
So in your fear thing, I don't know if that's a question you can ask whether the fears are singular or multimodal, and whether that comes back into their ability to get funding or not.
SPEAKER_06
01:28:44
Thank you.
01:28:44
Yes, that's something that keeps coming up with that.
01:28:47
You should look at dedicated transit funding versus more multimodal funding.
SPEAKER_03
01:28:54
Well, if you have a road project in there too or something.
01:29:01
Right.
01:29:02
So I think coming to Richmond and being part of those conversations, it was the amount of money that was being generated
01:29:08
that push more into the pot because road projects are fairly, I mean, extremely expensive.
01:29:18
But we're talking about the road projects here and our pool area is smaller.
01:29:23
You could just need all the money for road projects and transit is zero.
01:29:28
So there is a little concern on transit side to side where we know we need more dedicated funding.
01:29:35
to continue to enhance our services.
01:29:39
And at the pace that we're going, and it will have to go to make all the efficient for everyone in the region.
01:29:48
The general funds from the city and the county are not going to be able to support that.
01:29:52
So at some point in time, there really definitely will be a real part of our decision about whether we
01:30:00
saturated funds to the point where it's not usable and you're still working on the general form or really let this pot of money that's which is under generated really take care of all the transit, general CAD, UTX, to really do the transit system that you said we want.
SPEAKER_10
01:30:21
Do you think Garland makes that what you're saying, do you think that that might be a criteria for one that you're at least looking at an area that doesn't occur?
SPEAKER_11
01:30:28
I'm not sure if they know, I don't think they know.
SPEAKER_03
01:30:34
I don't know if they've been able to say whether they've seen all the, how do you all get the beer?
01:30:47
No, the agencies are there?
SPEAKER_06
01:30:49
No, they don't mind the criteria.
01:30:50
Yeah, that's part of what they're asking for in front of this discussion.
01:30:54
What criteria should they be using?
SPEAKER_07
01:30:55
There's a tool on the web somewhere
01:30:58
If you plug in certain variables, university town, not a university town, they'll give you a list of peers based on data.
SPEAKER_06
01:31:17
If I can remember where that is, the one I think is next quarter.
01:31:19
This would be NPD, a similar tool.
01:31:22
That was developed by the Florida, I think it's called the INCD.
01:31:29
Out of Florida.
SPEAKER_08
01:31:32
I wonder, looking from us, is there any other criteria we want them to consider?
01:31:37
I think we added your comment to look at.
SPEAKER_07
01:31:40
Yeah, I appreciate Garland's comments.
01:31:43
There's only so much money to go around.
01:31:47
I would like to add a little bit of transit as well.
01:31:49
I'm just trying to think politically.
01:31:53
What is feasible, and how do you make it all work?
SPEAKER_06
01:31:58
Stephanie, can you reshare the criteria please?
SPEAKER_03
01:32:05
To piggyback on what David just said, I hear multiple times about trails, multi-muscle, to deal with that emotional aspect of it.
01:32:22
and I think that is a potential way to include more big tech kind of content but I think the percentage I wish you would dedicate to transit versus kind of the trails and blackheads
01:32:48
There's no one going to the BIPAC community that gives them the opportunity to split right.
01:32:54
We're really talking about something called the 2020 split which would really help all parties but also lift training and give us the robust system that the community says they need and reset that criteria out front.
01:33:10
Because I'm also very interested in making sure that the rural communities
01:33:14
know if they get into this, that there's money to have them design whatever system they want and if we saturate that money, I couldn't get large traffic projects, that might as well go away and we're never going to have to be able to do that because road projects take a lot of money.
SPEAKER_07
01:33:39
Are there goals for the authority?
01:33:41
Maybe a goal could be
01:33:43
It seems to me we're dismissing an idea before we take a look at it.
SPEAKER_08
01:33:56
Well, what I think for this stage, we don't necessarily need to make that decision in this stage.
01:34:03
I think this stage is what criteria we need to discuss.
SPEAKER_07
01:34:06
That's all I care about and would worry about later on.
SPEAKER_09
01:34:13
In the service area demographics, our university I think is mostly considered maybe a mid-sized university as opposed to large, you know, just so you don't get Texas A&M or Ohio State or something like that.
01:34:28
So I'm not too dead, but then maybe expand the description a little bit to have a multi-county distinct rural urban mix.
SPEAKER_05
01:34:44
And University of Iowa, my favorite one.
SPEAKER_07
01:34:50
It's Johnson City, I think it is.
01:34:55
So that's kind of a mix of rural urban.
01:34:59
Iowa State has mixed urban and rural.
01:35:02
It's a pretty substantial system.
01:35:05
But that's where the city sits.
SPEAKER_09
01:35:07
I'll offer some suggestions about some of our, you know, one university campus that, you know,
01:35:12
We have colleagues that have been working there, like Clemson University, and the town of Clemson, and places like that.
SPEAKER_07
01:35:23
University of Missouri.
SPEAKER_09
01:35:24
I'm looking at a little bit of the game.
01:35:29
I can't see mine.
01:35:30
But it's hard.
01:35:33
I'll say a chapel game.
SPEAKER_07
01:35:34
It's my university's big.
SPEAKER_09
01:35:36
Yeah, but it is, you know, it could be, it could serve as a peer because of the way the region works.
01:35:45
And they had, you know, they did try one thing and then said, let's try something else and, you know, that is a
SPEAKER_07
01:35:52
Well, demographically, it's good.
01:35:57
Functionally, it's mainly a town of Chapel Hill system.
01:36:01
There is a regional system, Triangle Transit, but it isn't like, it's not like part of the Garland structure.
01:36:12
But any time there's a study in that, we'll find a way to do that.
SPEAKER_10
01:36:17
So I'm not trying to rush this, but I'm keeping my eye on the times.
01:36:21
I'm really your official time expert.
SPEAKER_03
01:36:23
There you are.
SPEAKER_10
01:36:24
Stephanie, is this helping?
01:36:27
I saw you making some notes.
SPEAKER_06
01:36:29
Yes, I could hear.
01:36:31
What would be helpful is if I got a summary of what was said, because I couldn't hear everyone.
SPEAKER_03
01:36:36
OK. We can do that.
SPEAKER_02
01:36:37
Could we get your email address?
01:36:40
And we might send you a comment or two directly.
SPEAKER_10
01:36:44
Or you can send it through Lucinda.
01:36:46
That's what I do.
01:36:48
And then we interact with her.
01:36:49
That would be helpful.
01:36:50
Yeah.
SPEAKER_06
01:36:51
Yes.
01:36:52
That would be good to send it through there.
SPEAKER_09
01:36:55
So under criteria for governance structure and funding, are we only going to look at places that are governed by public funding?
01:37:11
Amherst, Massachusetts, where the university, well, you know, the University of Massachusetts system in Amherst, they have a weird, they have an interesting thing, but they might.
01:37:27
That's my system.
SPEAKER_09
01:37:29
Yeah, I don't know how to put it into words, but it's so weird you can't put it into words.
SPEAKER_11
01:37:39
So the university saw a need for transit service in the community and they started providing transit service for the students and the town.
01:37:55
Oh, that's a brand new way back.
01:37:59
Eventually they turned into a
01:38:03
authority, and so that the university kind of gave it up.
01:38:09
But they didn't have the transit service for the whole community for quite a while.
01:38:13
They couldn't have helped us.
01:38:15
And so it's all paid, there's like five jurisdictions in the area, and it's all paid by four student fees, and it's all free to go close.
SPEAKER_06
01:38:30
Which university
SPEAKER_11
01:38:32
The University of Massachusetts in Amherst.
SPEAKER_09
01:38:37
How about Ithaca, New York?
01:38:40
Does anybody know much about that area?
01:38:43
Yeah, that's the other one.
01:38:48
So Ithaca, New York.
01:38:52
Cornell?
SPEAKER_10
01:38:53
Cornell, yeah.
01:38:55
Yeah.
01:38:55
Any other comments?
01:38:57
I'm still watching time here, and I'm not trying to cut Stephanie off.
01:39:00
I'm sorry, sweetheart.
01:39:01
If anyone has any thoughts, and please we hope you do have thoughts, if you'll send them to Lucinda and then Lucinda can share them with Stephanie.
SPEAKER_03
01:39:18
I wonder if that presentation we had from Blacksburg would be worth a few months ago.
SPEAKER_09
01:39:26
Stephanie, thank you very much.
SPEAKER_10
01:39:50
We really appreciate it.
01:39:51
I really enjoyed seeing the description of the three entities.
01:39:56
It was kind of a great summary for us and informative.
01:40:01
Thank you very, very much.
01:40:03
Any other comments or thoughts?
01:40:05
I think we'll see you back.
01:40:08
Thank you.
01:40:10
All right.
01:40:11
Our in-transit provider updates next.
01:40:15
And John, Ken, we have you to kick it off with.
SPEAKER_07
01:40:18
Yes, real quickly.
01:40:20
We've received a draft of our transit development plan, which is a five-year plan that's shared with some of the local providers.
01:40:29
But we'd like to get public input, reaction to the plan.
01:40:36
So we're going to make that available on our website.
01:40:38
Actually, before we'll get it,
01:40:40
a summary of that, and it was actually the plan itself.
01:40:45
Also, we were grabbing up our alternative fuel study, recommending battery electric buses for us as a future, and that'll be presented next week at our board meeting as well.
01:40:57
And speaking of Texas A&M and the study for us, our operations and efficiencies, and trying to go through that to see if we can be a more efficient operation.
SPEAKER_10
01:41:07
In other words, would it be interesting to have Ted present their alternative field study?
01:41:15
I would very much like to see that.
01:41:17
Could we put you on the agenda?
01:41:19
Well, Lucas was the chair.
01:41:21
Oh, well there you go, Lucas.
01:41:23
I think that would be really interesting.
01:41:25
After, obviously, first of the year.
01:41:29
And I'm not going to say that there are any other studies that you talked about two or three years ago.
SPEAKER_07
01:41:34
Well, we have a transit development plan, which doesn't really get into the needs of anything, but it does talk about service expansion opportunities in some of the rural areas.
01:41:45
In fact, we're interested in expansion.
SPEAKER_10
01:41:49
Well, that might be an interesting topic for us as well at some point.
01:41:53
So a couple of agenda items coming out of that, especially the rural folks are staying quick on us.
01:41:59
Yes, can everybody hear me?
SPEAKER_04
01:42:20
All right, so we are certainly in the trenches of trying to recruit and working on retention with our employees.
01:42:32
The other major thing that has had me really so occupied is that I am presenting and have already presented a strategic plan, transportation plan for Albemarle County Transportation to
01:42:48
the superintendent and his cabinet.
01:42:51
And I presented five approaches.
01:42:54
I won't go into a whole lot of details with it yet because I have not gotten final approval.
01:43:01
But one of the things I do want to mention in this meeting, especially to the transportation folks in this group, I have submitted a solicitation, a RFP, where we want to outsource a portion
01:43:17
of our transportation.
01:43:19
And if parts of that looks interesting to either of you or your groups can help out, then certainly we've also written this solicitation so that you can share in.
01:43:34
We can look at a vendor jointly if you so desire.
01:43:39
So that information we just put it out there today.
01:43:43
If you don't see it tonight, I'm not saying you're going out there tonight and look at it, but for sure tomorrow.
01:43:52
It should be out there, so take a look at it and see if it's something that looks appealing or that can in some way help you.
01:44:02
I know Garland, you and I had talked about maybe a special needs transport.
01:44:08
And so it's going to be an opportunity for us to look at maybe a vendor helping us.
01:44:14
Again, the solicitation is written so that you can share in, we can team up and see whether or not we can find some resources to help us.
01:44:25
So I've really been in the trenches of that, trying to lay out some sustaining plans for transportation.
01:44:32
I'm just a firm believer in doing the same thing, expecting a different result.
01:44:36
No, we say that's insane.
01:44:39
And indeed, in order for us to change this, we got to come at it differently.
01:44:44
So that is exactly what I'm trying to do.
01:44:47
So that's what we're doing in Albemarle.
SPEAKER_08
01:44:50
Great, thank you.
01:44:53
Can I follow up?
01:44:53
Yes.
01:44:53
Chairman, can you either send to Lucinda or someone on the TJPBC staff where that RFP is located so we can share it out widely with our trainees?
SPEAKER_04
01:45:01
Yes, I'll send you the information.
01:45:03
Thank you so much.
01:45:05
Yes.
SPEAKER_10
01:45:06
Excellent, Charlie.
01:45:07
Thank you.
01:45:08
All right, back at your next.
01:45:11
I'm very interested in that already.
SPEAKER_11
01:45:14
That's my update.
01:45:16
I'm very interested in that update.
SPEAKER_10
01:45:21
That is just the genius part.
SPEAKER_07
01:45:24
So you are an RFP, you are an employer.
SPEAKER_10
01:45:29
That's maybe one of the best ones.
01:45:32
I didn't see everything.
01:45:33
All right.
01:45:33
So you survived all your home games and those are obvious.
SPEAKER_09
01:45:40
The academic session did end.
01:45:43
I'm sure everyone has noticed on the road, so I don't know if the exam period is over.
01:45:49
So on Brown, of course we move employees every day, thousands of them.
01:45:57
If the hospital clinics are open, our police services run.
01:46:00
But as the academic calendar winds down, we do reduce services during the winter recess.
01:46:05
So we're in that mode right now.
01:46:09
Very operational.
01:46:10
So I don't have nearly as interesting studies and RPs going on, but thank you.
SPEAKER_10
01:46:16
All right, Carla, you're next.
SPEAKER_03
01:46:18
So we are actively working on and as we've been developing our teams today, looking at finalizing our, I believe to get our TSB, which is the Transit Strategic Plan, underway.
01:46:37
We are probably going to have, I hope the next several weeks, get a contract on board in January and be done by December 15th.
01:46:46
to make sure we're completed with all of our checks and balances that the city created and adopted to be on track to have it completed by December 31st of 2020, 2023.
01:46:59
So that is what we would put a lot of effort into.
01:47:06
I'd say we are at what will be 10, 15 have finished their alternative fuel.
01:47:13
We have already made the system to bring on some level of electrical equipment.
01:47:27
The question is how big and where can we put them?
01:47:31
So that's where all of our interview folks have been and it looks like it's probably going to be a small pilot because the range is just not there
01:47:39
for a full-born, yet as it improves, we will be able to just blow that out more and more.
01:47:45
Because our vehicles, like Ted got back to me, our vehicles do not have that luxury.
01:47:51
They're out there 19 hours a day.
01:47:53
And we will have to have almost a two for one if we know that we're going to try to do a full-born, even battery model.
01:48:03
Our family can't support that.
01:48:06
first and foremost.
01:48:07
And there's infrastructure that can go along with the city to support any of it on the second wave.
01:48:15
But we're still moving forward, so we're hoping to finish our study with a takeover piece in February, early March, and then we come to- I was gonna say a little bit too on this.
01:48:29
And have that conversation.
01:48:31
We're also gearing up to do a review
01:48:34
I'm booking, wish you could drive with me, but it's like they're running twice a year.
01:48:41
They're doing our booking.
01:48:43
early, late March, early April.
01:48:46
At that point in time, five million will be added in the century.
01:48:50
So that's where we are at this point.
01:48:56
Peter will be seen coming from early January.
01:48:59
We need a side of the grid to allow us to come over here properly.
01:49:06
When you see that, you know that it's coming.
SPEAKER_10
01:49:11
Somehow or another, I feel like we should pop a cork of champagne or something.
01:49:15
It's a long haul, but it's also a continuous farm.
SPEAKER_03
01:49:17
We're anticipating being able to invest it because we're anticipating being able to have more drivers.
01:49:23
We should actually be making a lot of work.
01:49:27
And that's been the road the whole time.
01:49:30
We have been pulling back services.
01:49:32
We want to pull services.
01:49:35
And to build that chance that we got here, we get to the home, we get back to the home where we can add our normal services back in.
01:49:43
And we keep the pipeline of the ladies right now.
01:49:47
We're hopeful to be able to do that in the next month or so.
01:49:52
schools are the same thing, we're full board, we're working on, we also are a marketing person, we reached out to him and he's gonna help us, and we wanted to do some commercials to actually advertise the fact that we have a 21 hour starting shooting, since we may even need to, well that's just Albemarle, one of those.
01:50:16
We're trying to avoid the Albemarle, you know that people are trying to do that, but I got to figure out how to do that.
01:50:23
So with that, we're trying to get as many as we can.
01:50:27
So commercial will be, we have a commercial that we made four or five months ago, six months ago.
01:50:36
We're gonna, we're editing that, and then we're gonna put that out.
01:50:39
So we will start our bus marketing to get more drivers.
01:50:44
We're pretty much done for this type of tool here.
01:50:47
So we'll be adding pieces, but I can't welcome you to the level that we really need.
01:50:51
And we're also going to be over the next five, six months really aggressively trying to gear up over the next week.
01:50:58
So that's kind of where our goal is.
SPEAKER_10
01:51:01
And I also want to take this opportunity to thank Arlen because he is coming back.
01:51:06
Hi, Arlen.
01:51:07
This is another kind of Monday night.
SPEAKER_03
01:51:09
So yes, the last thing I want to say is that we have, we were very fortunate when we moved out to the state before so I just want to try to
01:51:20
to improve our transit in this infrastructure.
01:51:26
So we have about $300,000 that we can dedicate to shelters and benches.
01:51:31
The problem is we don't have a SAC.
01:51:34
the person that we had left us.
01:51:37
So we are trying to very long consult with her and we reach out to be help.
01:51:44
So there's a concern about the amount of money that's going to be necessary just in the reference we're going to put out and able to, you know,
01:51:56
So we're hoping that a firm with that level of professionalism can, you know, formulate a job to make some offers for it and we'll work with that to actually help us move this project along.
01:52:15
It's a significant amount of punishment.
01:52:18
We have to deal with that because there's significant things we have to do to make sure we cover all of our FDA guidelines.
01:52:26
We don't want to get back on the back side and do what's wrong.
01:52:31
We can get in front of us and have paychecks.
SPEAKER_10
01:52:34
So that's the kind of knowledge that goes.
SPEAKER_03
01:52:39
We don't want to go through that now.
01:52:40
That's what we always have to do.
01:52:43
I work out so we can move forward and it brings some fashion to it.
01:52:46
And I don't know if Peter can finish the full story at CAA.
01:52:53
asked us to look at what we wanted to do a lot.
01:52:59
We don't have the staff right now to really garner the support and push the project out of sight for the world.
SPEAKER_10
01:53:07
Alright, DRPT Wood, I think you're there somewhere in the DRPT for us.
SPEAKER_00
01:53:14
Yes, I'm here.
01:53:16
Just have two quick updates.
01:53:18
First is a reminder that DRPT's grant season opened on the 1st and will be closing on February 1st.
01:53:26
This includes our special programs, capital and operating grants.
01:53:30
Guidelines and applications are available on our website.
01:53:34
Secondly, I want to mention that DRPD has an open position for our 5310 project manager.
01:53:41
So if you guys know anybody that is looking to direct them to the state's web hiring website,
01:53:51
And then we have a number of studies that are ongoing.
01:53:56
We're looking at doing things related to statewide electrification, software procurement and technology.
01:54:04
And hopefully, you know, I'll be able to update this group as those continue to progress.
SPEAKER_10
01:54:12
Thank you very much.
01:54:14
All right.
01:54:15
I don't have any
01:54:16
Other business, or does anybody else?
01:54:20
And then we'll put it back.
SPEAKER_09
01:54:22
Just two seconds.
01:54:24
Does anybody have an update on the North Albemarle County microtransit?
SPEAKER_03
01:54:32
So we have a December.
01:54:39
We have the 29 North Japan tops.
01:54:41
We have North Carolina, we have California, and we have San Francisco.
01:54:46
The focus right now is we know we need to have, we're working on getting out of the vehicles that have been somewhere in the road that keep it on track.
01:54:59
The question is now who's going to do it, whether it's a self-perform or whether it's doing some partnership with a job or doing a third part about it.
01:55:08
We're working with the county to decide what makes sense for them and what can be done the fastest
01:55:15
and so not before summer.
SPEAKER_10
01:55:18
Well, I was told kind of like spring.
SPEAKER_09
01:55:32
Okay.
01:55:34
Anything with the unionization?
SPEAKER_09
01:55:37
I guess no new updates since what the city did or whatever.
SPEAKER_03
01:55:43
I think that's spring.
01:55:58
We have these ways.
SPEAKER_10
01:56:02
Any other updates or reminders for today?
01:56:25
All right.
01:56:26
It is five of six.
SPEAKER_11
01:56:28
And I'm going to adjourn until January 26th.
01:56:34
Same place, same time.
SPEAKER_10
01:56:40
Thank you.